Need help with your Capital One account?

We’ve got your back.

Need help locating your statement from a few months ago? Unsure about a transaction? Here’s how we can help.

 Browse our Support Centre.

If you have a question about your Capital One account, chances are you’ll find answers in our Support Centre. We have a wealth of articles to help you get the answers you need, and we’ve organized them into neat and tidy categories like “Online Banking” and “Card Application and Approval”. You can also enter a topic into the search bar if you’re looking for something more specific.

 Use our live chat.

You can chat with one of our representatives at capitalone.ca by clicking on the blue chat circle at the bottom right of the page (7 days a week, from 9 a.m. to 9 p.m. ET).

 Call us.

We get it, sometimes you just need to speak to someone over the phone. You can reach out to our team 24 hours a day, seven days a week.

Interested in learning more about Capital One? Read about how our tools can help you take control of your credit.