Unlock your PIN on the go.
You’re facing the cashier, ready to checkout and your PIN doesn’t work. Whether you entered the wrong PIN too many times (it’s easy to do on small keypads or fussy touchscreens) or a technical glitch locked you out, it can happen to anybody. Luckily, you may be able to fix it on your own.
Here's how to unlock your PIN online.
How easy was that? Now you can get back to more important things!
* If Quick Check pre-approves a card, you can be 100% sure we’ll approve your application as long as:
a. There’s been no change in your credit file information, personal information or financial status from the time you receive your Quick Check results to the time you apply for one of our credit cards;
b. You’re at least the age of majority in the province or territory you live in;
c. Your application isn’t flagged for fraud prevention;
d. You don’t have an existing Capital One account; and
e. You haven’t applied for a Capital One account in the last 30 days or had an account with us that was not in good standing in the last year. In good standing means not past due, over limit, fraudulent, restricted, or part of a consumer credit counselling program or bankruptcy.
In some cases, we may not be able to open an account for you even though your application was approved. This can happen if we’re unable to verify your identity, or you don’t provide the required security funds if you’re approved for a Secured Mastercard®.